Safeguarding & Child Protection
This information is for guidance only and does not constitute legal advice. If you are in immediate danger, please contact emergency services.
1. Our safeguarding promise
We are committed to creating a safe and supportive environment for all children and families we work with. Our priority is the welfare of children and young people, ensuring they are protected from harm while empowering parents to understand their rights and responsibilities within the UK social care system.
2. Who this policy applies to
This policy applies to everyone associated with Rebuild & Rise Families, including our consultants, volunteers, and the families who access our services. It covers all our interactions, whether they happen in person, over the phone, or through digital communication.
3. Recognising concerns
Safeguarding means being alert to signs that a child may be suffering from harm, neglect, or abuse. This includes physical, emotional, and sexual abuse, as well as neglect. We understand that families often face complex challenges, and we aim to identify these concerns early so that the right support can be put in place.
4. How to raise a concern
If you have a concern about a child's safety or well-being, you can speak directly to your consultant. We will listen to you without judgement. You can also contact our designated safeguarding lead. We encourage open communication and will support you in the process of ensuring child safety.
5. How we respond to concerns
When a concern is raised, we follow a clear, trauma-informed process. We will assess the information, discuss it with the family where appropriate and safe to do so, and decide if further action is needed. This might include a referral to Local Authority Children's Services if there is a risk of significant harm.
6. Working with other professionals
We work collaboratively with social workers, health professionals, and schools. Our role is to bridge the communication gap, helping families understand the multi-agency approach while ensuring that the child's needs remain central to all decisions.
7. Record keeping and confidentiality
We keep accurate, secure records of our work with families. While we respect your privacy, we have a legal duty to share information if we believe a child is at risk. We will always try to be transparent with you about what we are recording and why.
8. Emergency and crisis situations
In an emergency where a child is in immediate danger, you should always call 999. For urgent social care concerns outside of office hours, each local authority has an Emergency Duty Team (EDT) that can provide immediate assistance.
Last updated: 2026